Welcome to the BKW IT Helpdesk System

In order to streamline IT support requests and better support you, we utilise a support helpdesk ticket system.

The preferred method of contact for IT support is to log a ticket here. Ticket progress can then be tracked via the portal and distributed across the IT department.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.